01 / AFTER HOURS
The inquiry arrives after the front desk closes.
Give the patient an approved response and a clear path to the next available consultation.
DENTAL AI RECEPTIONIST / WHATSAPP + LINE
A dental AI receptionist for WhatsApp.
Turn new-patient chats into booked consultations while your team stays focused on the patients already in the practice.
One practice workflow
Human takeover built in
No diagnosis or treatment advice
NEW PATIENT INQUIRY
PILOT WORKFLOW
CONSULTATION BOOKED
Tuesday, Aug 11 at 3:00 PM
Reminder and staff handoff queued
Scoped for one dental workflow
01 Reply while staff are busy
02 Offer real consultation slots
03 Escalate with context
NEW-PATIENT INTENT HAS A SHORT HALF-LIFE
A patient should not need three follow-ups to book one consultation.
The pilot handles repetitive administrative steps while treatment questions, urgent concerns, and judgment calls stay with your team.
02 / CONTEXT SWITCHING
Your team is answering chat while serving patients.
Keep routine availability and booking questions moving without hiding the conversation from staff.
03 / UNFINISHED INTENT
The patient asks, pauses, and disappears.
Record the open question and send an appropriate follow-up within the practice's messaging rules.
THE DENTAL BOOKING WORKFLOW
One conversation. One accountable next step.
The pilot starts with a bounded administrative workflow, not an open-ended medical chatbot.
01
INQUIRYPatient starts a chat02
ROUTEUrgent or sensitive messages go to staff03
ANSWERUse practice-approved information04
BOOKOffer a real consultation slot05
REMINDSend approved reminders06
HAND OFFGive staff the full contextTWO PLACES TO START
Choose the workflow you can measure.
The 14-day pilot covers one entry point so bookings, handoffs, and unfinished conversations are easy to review.
CLEAR OPERATING BOUNDARIES
Automation where it is safe. Staff judgment where it matters.
Every pilot begins with approved content, routing rules, and a defined handoff path.
Approved answers
Use only the administrative information the practice has reviewed.
No diagnosis
Do not assess symptoms, diagnose conditions, or recommend treatment.
Staff escalation
Route urgent, sensitive, or uncertain conversations to a person.
Calendar rules
Respect appointment types, durations, buffers, and staff availability.
Messaging consent
Use reminders and follow-ups within the practice's channel and opt-in rules.
Outcome log
Review which inquiries were booked, handed off, or left unfinished.
Run one real dental booking workflow for 14 days.
One practice, one channel, one calendar, and a human-reviewed handoff path. This is a paid pilot; scope and pricing are confirmed after the workflow review.
COMMON QUESTIONS
A small pilot with explicit boundaries.
The workflow review decides what can be automated, what must stay human, and what success means before implementation begins.
Does the AI give dental or medical advice?
No. The pilot is designed around practice-approved administrative answers, consultation booking, and staff escalation. It does not diagnose conditions or recommend treatment.
Will patients need a new app?
No. Patients continue in WhatsApp or LINE. The exact connection method depends on the practice account and region.
Can a staff member take over?
Yes. Staff can step in with the conversation context whenever a message needs judgment, clinical knowledge, or a personal response.
Which calendars can the pilot use?
We review the practice's current calendar and booking rules before confirming scope. No integration is promised until that workflow review is complete.
Is the 14-day pilot free?
No. This is a scoped paid pilot. Scope and pricing are confirmed after a short workflow review so the practice knows exactly what is included.